Pricing · Healthcare Operating System

Hayati AI Nexus Pricing: Healthcare Operating System Plans for Pharmacy, Clinic, and Hospital Editions

Annual desktop licenses for Indian operators—offline-first counters, branch governance, and a clear module matrix. Starter and Growth prices are published ex-GST. AI modules and Hospital OS scope are quoted separately—not included in license fees.

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Desktop license—activate on your machine after verified payment. Not a cloud trial signup.

Healthcare Operating System (HOS) licenses are per-branch desktop deployment with machine-aware activation. Pharmacy OS, Clinic OS, and Hospital OS are edition overlays on the same spine. Starter and Growth cover operational modules in the matrix below; AI Receptionist and AI Retention Agent are contact-sales add-ons.

Upgrade path

Start on a published license tier, then add AI modules or move to Hospital OS and Enterprise HOS when scope requires it.

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    Prices exclude GST (18%). Subscription is a tax-deductible business expense. AI Receptionist and AI Retention Agent are not included in Starter or Growth license fees.

    Module matrix

    What each tier includes on the Healthcare Operating System spine. AI modules are add-ons or contact sales—never bundled into Starter or Growth license fees.

    Contact sales packages

    AI modules, Hospital OS, and Enterprise HOS are scoped after discovery. SMS, WhatsApp, and voice telephony are pass-through unless line-itemed in your proposal.

    Contact sales

    AI Receptionist Pack

    Governed inbound voice in Indian languages, appointment capture, and handoff to the Physical Appointment Dashboard. Usage-based pricing—quoted through contact sales, not included in Starter or Growth.

    Contact salesAI Receptionist module

    Contact sales

    AI Retention Agent

    Governed outbound follow-up for chronic care and missed visits with human escalation. Contact-sales add-on with outbound scope and consent documented on walkthrough.

    Contact salesAI Retention module

    Contact sales

    Hospital OS Pack

    OPD queue, dispensary FEFO, TPA alignment, and ward-scope billing on the Healthcare Operating System spine. Contact sales with implementation SOW—not Starter self-serve checkout.

    Contact salesHospital software India guide

    Contact sales

    Enterprise HOS

    Multi-facility hospital groups needing custom SLAs, API runway, stock governance depth, and dedicated rollout planning. Contact sales only.

    Contact salesPlatform architecture

    Starter — single-branch operators

    Starter fits one licensed premise with GST-shaped billing, FEFO inventory discipline, core reports, and local-first operation. AI modules are not included—add them through contact sales when needed.

    Growth — multi-branch groups

    Growth adds branch-scoped visibility, governed sync, queue and appointment desk workflows, and priority operational support. AI Receptionist and Retention remain separate add-ons—not part of the license fee.

    Enterprise HOS — larger rollouts

    Enterprise is contact sales: multi-facility groups, deeper stock governance, API runway, and SLA terms documented during evaluation—not list-price fiction on this page.

    What pricing does not include

    CA filing, payer portal fees, hardware, thermal printers, and third-party SMS, WhatsApp, and voice telephony stay yours unless explicitly line-itemed in a Hospital OS or AI proposal.

    How to compare total cost

    Model Marg renewal plus server PC, partner visits, and branch blind spots—not only headline license. Hayati targets lower cabinet IT when governed sync replaces manual daybook uploads.

    Procurement checklist before sign-off

    Confirm branch count, machines per branch, languages at reception, payer mix for hospital pharmacy, export shape from incumbent software, and who signs off shadow-close. AI and Hospital OS pricing follow scope—not hidden inside Starter or Growth.

    Renewal and support expectations

    Annual licenses include operational support tiers described during walkthrough. Custom integrations, data migration services, and on-site training are scoped separately so finance sees line items instead of bundled mystery fees.

    Frequently asked questions

    Is there a free trial?
    Walkthrough and license paths are on /contact and /get-started—we do not promise a silent cloud trial without scoping branch layout and exports.
    Do plans include AI Receptionist?
    No. AI Receptionist is a usage-based add-on quoted through contact sales—it is not included in Starter or Growth license fees.
    Do plans include AI Retention Agent?
    No. Retention is a contact-sales add-on with governed outbound scope—it is not included in Starter or Growth license fees.
    Is AI included in Growth?
    No. Growth includes queue and appointment desk workflows. AI Receptionist and Retention are separate add-ons.
    Is pricing per branch or per user?
    Licensing is machine-aware per licensed premise with role-based users inside the branch—details confirmed during procurement.
    How is Hospital OS priced?
    Hospital OS is contact sales—TPA, ward scope, and dispensary depth are documented in a proposal, not the ₹4,999 Starter tier.
    Can we pilot one branch before group pricing?
    Yes. Most groups pilot one high-volume site, shadow-close, then expand—see city hubs for local rollout notes.
    Are there hidden transaction fees?
    Published plans are annual desktop licenses. Payment gateway or SMS costs are yours.
    Does Enterprise include SLA percentages?
    SLA and support terms are shared during enterprise evaluation—we do not publish unverified uptime percentages on marketing pages.
    Where is module detail?
    See the module matrix on this page; /product lists pillars; /features links deep dives per module.

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